PP ServiceService Quality Indicator
UM visitor parking reservation Reply within 1 working day
UM vehicle reservationReply 2 working days before the usage date
(For car reservation form for official purpose raised 3 working days or earlier before the usage date)
Emergency & incident handlingArrive and handle within 5 minutes
Handling of lift & escalator malfunctionArrive and handle within 5 minutes
Instant request of classroom usage /Unlocking door applicationArrive the room within 7 minutes
Lost & Found servicesHandle within 5 minutes
Access control supportRespond within 15 minutes
Staff parking monthly pass applicationIssue within 2 working days
Long Term Visitors Housing ApplicationReply within 3 working days